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Voltora : User Privacy & Security Policy

Welcome to the Voltora online store. We highly value your privacy and are committed to protecting your personal data in accordance with applicable laws and best industry practices. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website. By using our site, you consent to the practices described in this policy, as updated on 01/10/2025.

Information We Collect

We collect various types of information to ensure a personalized and efficient shopping experience. The information we collect includes:

  • Personal Data: Such as your name, shipping/billing address, email address, phone number, and payment information for purchase processing.
  • Technical Data: Including your IP address, browser type, and device information, which helps us enhance our website’s performance.
  • Cookie Data: We use cookies to store information about your preferences and customize your experience on our site. For specific details on how we use cookies, visit our Cookies Policy at cookiesPolicy.html.
  • Usage Data: Information on how you navigate and utilize our website, which aids in improving our service offerings.

How We Use Your Information

The collected data is used for the following purposes:

  • Order Fulfillment: Processing and delivering your orders
  • Communication: Sending emails related to your order status, verification of your account, and promotional offers (with your consent)
  • User Experience: Enhancing our website's design by understanding how users interact with it
  • Security: Protecting against unauthorized transactions and identifying potential fraud

Information Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. We may, however, share your data with:

  • Service Providers: Third parties that perform services on our behalf, such as payment processors and shipping vendors
  • Compliance and Legal Requirements: Authorities in response to subpoenas, court orders, or legal processes
  • Merger or Acquisition: In the event that our company is acquired or merges with another entity

Data Storage and Retention

We store your data securely using advanced technology and procedures to prevent unauthorized access. Personal data is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Data Security

We take data security seriously and employ a range of measures, including encryption and access controls, to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

Your Rights

Under applicable laws, you have rights over your personal data, including:

  • Access: Request information about the personal data we hold about you.
  • Correction: Request the correction of inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal data under certain conditions.
  • Opt-Out: Opt-out of marketing communications by following unsubscribe instructions.

To exercise any of these rights, please contact us at [email protected].

Policy Changes

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be accessible on our website, and significant changes will be notified to you via email.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: [email protected]
  • Phone: +1 073 364 334
  • Address: 8255, South Vandriver Way, 80016, Aurora, United States
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